Deposit/Payment Policy 

  • By selecting 'Deposit' and paying the requested amount of funds you are securing a place on the tour selected. A receipt for the funds paid will be sent via email when successful payment has been confirmed. Following this a claim for the remaining balance will be sent to a nominated email address. 
  • Paying the full balance for the tour selected is also an option. Full payment will secure your place and a receipt for the funds paid will be sent via email when successful payment has been confirmed.
  • Full payment of the remaining balance is required 14 days prior to the scheduled tour date. If a deposit has been made simply revisit the tour requested select 'Pay Remaining Balance' select 'Quantity' required and follow the payment instructions.  

Refund Policy

  • If for any reason Australia's Coastal Wilderness Adventures are required to cancel a scheduled tour all funds previously paid will be returned to the payer in full. 

 

Cancellation Policy 

  • In the event a tour is cancelled after securing a place the deposit amount for the nominated tour booking will be surrendered to Australia's Coastal Wilderness Adventures (2 weeks or more prior to the scheduled tour date). 
  • In the event a tour is cancelled after securing a place the deposit amount plus 15% of the remaining balance for the nominated tour booking will be surrendered to Australia's Coastal Wilderness Adventures (7-14 days prior to the scheduled tour date).
  • In the event a tour is cancelled after securing a place the deposit amount plus 30% of the remaining balance for the nominated tour booking will be surrendered to Australia's Coastal Wilderness Adventures (7-14 days prior to the scheduled tour date).
  • In the event a tour is cancelled after securing a place the deposit amount plus 30% of the remaining balance for the nominated tour booking will be surrendered to Australia's Coastal Wilderness Adventures (2-7 days prior to the scheduled tour date).
  • In the event a tour is cancelled after securing a place the deposit amount plus 50% of the remaining balance for the nominated tour booking will be surrendered to Australia's Coastal Wilderness Adventures (less than 48 hours prior to the scheduled tour date).

 

Note: Booking a tour for a certain date is good. However, if possible it is best to allow multiple days i.e. a weekend or a day or 2 either side of the day you have selected for these weather reliant experiences. This ensures that you will have a better chance of being able to do the activity you have chosen. In addition it gives our guides the chance to select the day where the conditions are going to be the best for the activity during your stay on the Far South Coast.